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TNCI Job Description
Job Title: Billing Analyst
Department: Billing Operations

SUMMARY
  • Resposibility for Billing Process
    • Billing Cycles
    • Billing Calendar Maintenance
    • CABS Support
  • Responsible for Recycle Processing
  • Responsible for Billing Research (Internal and External Customers)
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Bill Cycle Process
    • Traffic Load Management
    • Daily File Tracking
    • Recycle Processing
    • Rerate Processing
    • Duplicate Call Detector Processing
    • Bill Processing
    • Bill Printing Processing
    • PDF Portal Upload
    • Bill On Media
  • Rate Plan Creation/Changes/Maintenance
  • Bill System Research
  • Billing System Maintenance
    • Telcordia
    • Tax
    • Bill Message
  • Bill System Upgrades
    • QA New Products
    • Traffic Analysis
    • Bill System Interactions
      • WO
      • CRM
      • Billing System
  • CABS Management Support
  • Front Desk Coverage
  • Other duties as assigned
QUALIFICATIONS
  • Detail-oriented team player
  • Excellent organizational, analytical, and computer skills
  • Strong investigative skills
  • Telecommunications background
  • Strong working knowledge of TNCI software applications, database maintenance:
    • Excel
    • MS Word
    • ACCESS
    • SQL
EDUCATION and/or EXPERIENCE
College degree preferred
Telecommunications Experience (3-5 years)