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| Job Title: |
Junior System Administrator |
| Job Code: |
1043 |
| Department: |
Information Technology |
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This role is responsible for the support and maintenance of TNCI’s systems and infrastructure within the IT department. The ideal candidate must be self-motivated, and thrive in a small team environment. The right candidate must be proficient in Microsoft technologies including Windows Server 2000/2003, Windows XP, and MS Exchange 2003.
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Maintenance and Support of TNCI systems
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Understanding of Microsoft technologies to necessary equipment to support internal and external facing systems
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Troubleshooting and resolution of issues relative to systems
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Management of systems to include Active Directory, DNS, VMWare, physical and virtual environments, storage technologies, backups, Exchange, Symantec Anti-Virus, patch management and thin client deployments
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Provide system administration support using Windows server technologies and tools
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Support of Microsoft servers, backups, DNS, Active Directory
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User account creation in AD and other supported applications
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End user support including remote users for terminal and remote access
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Support of servers in both physical and virtual environment
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Support of storage technologies
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Understanding and support of both internal environments and customer facing servers environments
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Other duties as assigned by manager
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Knowledge of Microsoft networks
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Strong understanding of Microsoft technologies such as Windows Server 2000/2003, Windows XP, and MS Exchange 2003
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DNS, DHCP, Active Directory (including Group Policies)
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Terminal Services
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Knowledge of SNMP monitoring
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Strong interpersonal and presentation skills
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Excellent organizational skills
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Solid Oral & Written Communication skills
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Bachelor of Science Degree in Computer Science or equivalent
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Minimum of 0-2 years of experience in system support and maintenance
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Telecommunications experience preferred, but not essential
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