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General Information

At TNCI We Create Value for Our Customers

The true value of partnering with TNCI is evident in the difference we make for our Customers. It’s the difference between just being in business and being a success. In concert with our network of Independent Agent Partners, TNCI brings each Customer unparalleled opportunities to manage and grow their business. Because our Agent Partners know they can always depend on us, you can always depend on them. Together, our goal is to provide you with the best products, services, and support available among telecommunications providers today.

Team TNCI Brings it All Together

Team TNCI delivers telecom professionals with extensive professional, industry, and TNCI experience focused on providing an unsurpassed level of Customer service and support.

Our dedicated field-based Agent Managers and Agent Support Team provide our Agent Partners with the continual support necessary to help you determine the right combination of products and services for your organization.

TNCI Sales Application Engineers and Technical Service Specialists work with you to provide added support and direction for our complete data product line. As a TNCI Customer you will receive technical assistance with all aspects of your program, from selecting the right mix of product solutions, to coordination and network design.

The Dedicated Provisioning Team at TNCI ensures all TNCI Customers a smooth transition to our services. The Best-In-Class Program standardizes Dedicated Provisioning functions across all regions to effectively manage the critical coordination between you and the TNCI carriers. All TNCI solutions come with the assurances of a Team TNCI-led transition.

With the addition of our Customer Care professionals, Team TNCI delivers superior service and unmatched support for all aspects of your communications solution – starting day one. 

Downloads/Links

Documents Format Size

COMPANY OVERVIEW
The TNCI Agent Advantage PDF 128k
The TNCI Advantage for Customers PDF 128k
TNCI Products & Services at a Glance PDF 340k

TNCINET™
TNCInet™ Overview PDF 275kb

LONG DISTANCE SOLUTIONS
TNCI Multi Carrier Routing PDF 275k
ITFS and UIFN Availability Matrix PDF 275k

DATA SOLUTIONS
TNCI Data Products Portfolio PDF 275k

LOCAL SOLUTIONS
TNCI Local Solutions PDF 128k
Local Serviceability Map PDF 259kb

SPECIALTY SOLUTIONS
TNCI Automated Audio with Web PDF 298k
Simple Meetings with WebEx Meeting PDF 334k
Simple Meetings with Live Meeting PDF 171k
Calling Card Instructions PDF 65k
Calling Card International Access Numbers PDF 75k
Conferencing User Guide PDF 5.5MB

GENERAL
2012 State of TX Hurricane Guidelines Gulf Coast PDF 18k
2012 State of TX hurricane Guidelines PDF 417k
TRS by State PDF 94k
Credit Application DOC 45k
Ohio IXC PDF 146k
Pennsylvania Local DOC 400k
Pennsylvania Access Tariff PDF 205k
Interstate and International Long Distance General Info and Rates PDF 83k
State Specific Billing Rights PDF 19k
Washington Access Rate Schedule PDF 149k
Ohio Rate Schedule PDF 83k
TNCI TN Access Tariff PDF 940k
California Service Guide PDF 57k
TNCI NC Access Rate Schedule PDF 90k
Michigan Local Tariff PDF 36k
Michigan Access Tariff PDF 54k
TNCI Acceptable Use Policy PDF 26k
TNCInet Acceptable Use Policy PDF 87k
Privacy Policy PDF 11k

To Become a Customer:
becomeacustomer@tncii.com