News and Events
TNCI Creates Cloud Certification Program for Partners
Sep 15, 2015
Enables greater control and additional revenue opportunities for Partners
SANTA BARBARA, CA (SEPTEMBER 15, 2015) — TNCI today announced that it is launching its Cloud Services Partner Certification
Program to empower its Partners to have access to greater product knowledge and visibility into their accounts on TNCI’s cloud
“Our partners have asked for the ability to have administrative control over accounts they are servicing and we’re responding to this
need by creating the program,” said Michael Masini, VP of Channel at TNCI. The program enables partners to proactively facilitate
moves, adds and changes as well as provide greater levels of insight to customers about the status of their accounts.
The first product to be included in the program will be TNCI’s Award Winning Telastic Hosted PBX. Partners will be able to login to
customer accounts, review status, change configurations. If Customers need to change a disaster recovery setting or a hunt group
configuration, they will have access to TNCI as well as TNCI’s Partner for support to do that on their behalf.
Partners will have access to a mix of attainment tiers and certifications each aligning their demonstrated knowledge of the system
with the amount of time and resources the Partner has committed to the program. “We want this to be about the recognizing time
invested in our partnership as well as helping our Partners create key differentiators for themselves based on their on‐going
commitment to supporting our products. We also want to design this program so that it creates meaningful impact for our partners.
With this announcement today, we are openly inviting the agent community to play a vital role in shaping the program in
collaboration with TNCI,” added Masini.
Partners who are interested in learning more about the program should contact TNCI through the following link:
TNCI Operating Company is a leading national telecommunications provider specialized in voice, data and cloud solutions. Our
proven ability to help customers navigate a shifting and oftentimes chaotic market presents unique opportunities for our customers
to compete and win. Team TNCI’s extensive industry experience provides an unsurpassed level of customer service and support.
For more information about TNCI, visit www.tncii.com.
Director, Marketing and Sales Operations